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Terms & Conditions

Payment for Courses


Payment for courses can be made by cheque, by debit/credit card or BACS. Cheques must be received at least 14 days prior to the commencement of course, to allow for clearing. Debit/credit payments may be made online or by calling the SAPERE office, and must be received at least 14 days prior to the commencement of the course. Payment by BACS should be made to The Co-operative Bank, Sort Code 08-92-99, Account No 65524521.

SAPERE will not be liable to provide any training or other services until payment has been received in full. Admittance to a course may be refused if payment has not been received.

Cancellation by the Delegate

The Delegate may cancel a course booking at any time. All cancellations must be confirmed in writing including by email. The date on which written notification of the cancellation is received into the SAPERE office is the date on which the booking will be cancelled. The following cancellation charges will be made:

15 days or more before the course 0% (Full refund)

14 days or less before the course 100% (No refund)

Delegate substitutions can be made at any time, up to and including the date of the course. There will be a £20 administration charge for this service.

If a delegate books on one course, and at a later date wishes to transfer to a different course, this will be catered for wherever possible. No such transfer will be accepted within 14 days before the course. An administration charge of £20 shall be charged for transfer between courses.

Cancellation by SAPERE

SAPERE reserves the right to cancel any course or other event. In this event the delegate will be offered a full refund or will be transferred to another equivalent SAPERE course of their choice. Any refund is restricted to the course fee only and SAPERE cannot be held liable for any other charges including, but not limited to, travel costs, accommodation, subsistence etc.

It is the responsibility of the delegate to take out insurance to cover any loss resulting from cancellation of the course.

Force Majeure

SAPERE cannot accept liability to pay any compensation where the performance or prompt performance of our contractual obligations is prevented by ‘force majeure’. In these Terms & Conditions ‘force majeure’ means any event which the supplier of the services in question could not foresee, even with due care. Such events may include, but are not limited to, war, threat of war, riots or civil commotion, hostilities, strikes or other industrial disputes, natural disasters, fire, acts of God, terrorist activities, epidemics, adverse weather conditions, government action, political unrest or other events outside SAPERE’S control.

Health & Safety

All course participants and tutors should take reasonable care for their own health and safety and that of others around them. The tutor must be told of any illnesses or conditions that might cause a threat to any participant’s health and safety during the course. All attendees should make themselves aware of local health and safety arrangements and emergency procedures and refrain from damaging, misusing, or interfering with anything provided for health and safety reasons.

Please take reasonable care and precautions to avoid loss, damage, or theft of property supplied by the venue or SAPERE and report any such incident to the tutor as soon as possible.

Membership

Membership that is not renewed within 2 months of the due date will be considered to have lapsed.

Trainers

All SAPERE courses are taught by SAPERE registered trainers. These trainers have undertaken SAPERE validated training and have successfully completed their written assignments and have been mentored or are in the process of being mentored to teach at the appropriate level.

A full list of SAPERE registered trainers can be found in the About SAPERE section of the website.

Copyright

SAPERE provides links to third party content through its website and other online media. If you believe your copyright has been infringed, you may submit a copyright infringement notification. These requests should only be submitted by the copyright owner or an agent authorised to act on the owner’s behalf. Notifications should be sent to admin@sapere.org.uk.

 

 

 

 

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